Data Subject Access Requests, Handled With Confidence

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When a Data Subject Access Request lands in your inbox, the clock starts immediately. UK GDPR gives you one calendar month to respond, and the consequences of getting it wrong go beyond a slap on the wrist. Regulatory scrutiny, complaints to the ICO, and reputational damage are all on the table. 

That is where we come in. Aquilla Digital takes ownership of the DSAR process so your team does not have to, keeping you compliant without pulling people away from their day jobs.

DSARs are not always as simple as they look. Before anything else, we assess whether the request is valid, confirm who the data subject is, and establish exactly what falls within scope. If a request is unclear, overly broad, or looks like it may have been made in bad faith, we will talk you through your options and help you handle it correctly.

Personal data has a habit of ending up in more places than people realise. We work alongside your teams to track down relevant information across your systems, from email archives and CRM platforms to HR records and any third-party tools you use. Everything we find gets reviewed for relevance and sensitivity before it goes anywhere near a response.

Disclosing data in response to a DSAR does not mean handing over everything. We apply thorough, legally sound redaction to protect third parties, commercially sensitive material, and anything that sits outside the scope of the request. If a decision is ever questioned, you will have a clear rationale to point to.

We put together the full response package, covering letter, disclosed data, and any exemption notices, and check it against ICO guidance before it goes out. You get a response you can stand behind, sent on time.